Pengaruh Inovasi Layanan Electronic Banking, Fee Based Income dan Efektivitas Pengendalian Internal terhadap Nilai Perusahaan Perbankan yang Terdaftar di Bursa Efek Indonesia
Abstract
The banking industry must also continue to innovate in the development of electronic banking products and services to keep up with the rapid development of information technology, which has an impact on people's habits and routines. To further reduce the need for customers to physically visit a bank branch, financial institutions must enhance their offerings to allow for the self-service acquisition of a wide range of banking services (including but not limited to account opening, account maintenance, account transfer, and account closure). The purpose of this research was to examine the impact of technological advancements in electronic banking services, fee-based income, and efficient internal control on the market value of IDX-listed banks in the sub-sector from 2016 to 2020. Sampled from the larger population of IDX-listed financial services firms over the years 2016-2020, this study focuses on the banking industry. The study's population consists of 44 IDX-listed financial services firms. There were a total of 185 observations made for this study. Descriptive research was used for this analysis. Intentional sampling. The study found that the probability value of the innovation of e-banking was 0.005. This is less than the 5% threshold (0.00500.05), so H1 is accepted. According to the results of the second hypothesis (H2) test, banking companies' stock prices rise when they bring in more money from service fees. The study found that a probability value of 0.003 at the FBI level was statistically significant. Compared to the 5% significance level of 0.0030.05, this value is less than the threshold for accepting hypothesis 2. The third hypothesis H3 tests the idea that the efficiency of internal control has a significant positive effect on the value of financial institutions. A probability value of 0.0057 0.05 was assigned to the efficiency of internal control based on the findings of the study. In other words, we accept H3 as true. The purpose of this research was to determine how the introduction of new forms of electronic banking, the growth of fee-based revenue, and the efficiency of internal control affect the market value of financial institutions.
Keywords
Full Text:
PDFReferences
Abbaszadeh, M. R., Salehi, M., & Faiz, S. M. 2019. Association of information technology and internal controls of Iranian state agencies. International Journal of Law and Management, 61(1), 133–150. https://doi.org/10.1108/IJLMA-12-2017-0304
Abedifar, P., Molyneux, P., & Tarazi, A. 2018. Non-interest income and bank lending. Journal of Banking and Finance, 87, 411–426. https://doi.org/10.1016/j.jbankfin.2017.11.003
Adrianto, F. 2021. Mengukur Performa BPD. https://finansial.bisnis.com/read/20210824/90/1433192/mengukur-performa-bpd
Aduda, J., & Kingoo, N. 2012. The Relationship between Electronic Banking and Financial Performance among Commercial Banks in Kenya. Journal of Finance and Investment Analysis, 1(3), 99–118.
Ajija, & R, S. 2011. Cara Cerdas Menguasai Eviews. Salemba Empat.
Akhisar, İ., Tunay, K. B., & Tunay, N. 2015. The Effects of Innovations on Bank Performance: The Case of Electronic Banking Services. Procedia - Social and Behavioral Sciences, 195, 369–375. https://doi.org/10.1016/j.sbspro.2015.06.336
Akisik, O., & Gal, G. 2017. The impact of corporate social responsibility and internal controls on stakeholders’ view of the firm and financial performance. 8(3), 246–280. https://doi.org/10.1108/SAMPJ-06-2015-0044
Alansari, Y., & Al-sartawi, A. M. A. M. 2021. IT governance and and E-banking in GCC listed banks. Procedia Computer Science, 183, 844–848. https://doi.org/10.1016/j.procs.2021.03.008
Annas, Z., & Sutisna, P. 2018. Pengaruh Kinerja Keuangan, Struktur Modal, Dan Kebijakan Dividen Terhadap Nilai Perusahaan Dengan Ukuran Perusahaan Sebagai Variabel Moderasi (Studi Empiris Pada Perusahaan Manufaktur Yang Terdaftar Di Bursa Efek Indonesia Tahun 2014 – 2016). Airlangga University.
Ayuning Tyas, L., & Kelita, P. 2020. Pengaruh Adopsi E-Banking Dan Pengendalian Internal Terhadap Kinerja Keuangan Perbankan Syariah Di Indonesia. Journal of Islamic Finance and Accounting, 3(2).
Basel Committee on Banking Supervision, B. 1998. Framework for Internal Control Systems. September, 34.
Basel Committee on Banking Supervision, B. 2006. Basel Committee on Banking Supervision International Convergence of Capital Measurement and Capital Standards (Issue June).
Boediono, & Gideon, S. b. 2005. Kualitas Laba: Studi Pengaruh Mekanisme Corporate Governance Dan Dampak Manajemen Laba Dengan Menggunakan Analisis Jalur. In Simposium Nasional Akuntansi VIII (Issue September).
Brigham, F. Eugne & F, H. J. 2014. Dasar-Dasar Manajemen Keuangan. Salemba Empat.
Del Gaudio, B. L., Porzio, C., Sampagnaro, G., & Verdoliva, V. 2021. How do mobile, internet and ICT diffusion affect the banking industry? An empirical analysis. European Management Journal, 39(3), 327–332. https://doi.org/10.1016/j.emj.2020.07.003
Elsas, R., Hackethal, A., & Holzhäuser, M. 2010. The anatomy of bank diversification. Journal of Banking and Finance, 34(6), 1274–1287.
Eulerich, A. K., & Eulerich, M. 2020. What is the value of internal auditing?–a literature review on qualitative and quantitative perspectives. Aandblad Voor Accountancy En Bedrijfseconomie, 94, 83–92.
Fajarwati, D. 2020. Teori Keagenan (Agency Theory). https://www.kompasiana.com/dita180599/5fc61ce18ede481026544212/teori-keagenan-agency-theory
Ghozali, I. 2011. Aplikasi Analisis Multivariate Dengan Program SPSS. Badan Penerbit Universitas Diponegoro.
Harahap, A. P., & Saraswati, D. 2020. Bank dan Lembaga Keuangan Lainnya. Edisi revisi: 43(1) (Issue February). CV. Jakad Media Publishing.
Hardianto, D. S., & Wulandari, P. 2015. Islamic bank vs conventional bank : intermediation , fee based service activity and efficiency. 10. https://doi.org/10.1108/IMEFM-01-2015-0003
Huang, S., Shen, W., Yen, D. C., & Chou, L. 2011. Advances in Accounting , incorporating Advances in International Accounting IT governance : Objectives and assurances in internet banking. 27, 406–408. https://doi.org/10.1016/j.adiac.2011.08.001
Husni, T., Rahim, R., & Aprayuda, R. 2020. Cash Compensation , Corporate Governance , Ownership , and Dividend Policy on Banking Performance. 6th Annual International Conference on Management Research (AICMaR 2019) Cash, 132, 212–218.
Ibrahim, S., Diibuzie, G., & Abubakari, M. 2017. The Impact of Internal Control Systems on Financial Performance: The Case of Health Institutions in Upper West Region of Ghana. International Journal of Academic Research in Business and Social Sciences, 7(4). https://doi.org/10.6007/ijarbss/v7-i4/2840
Indrarini, S. 2019. Nilai Perusahaan Melalui Kualitas Laba (Good Governance dan Kebijakan Perusahaan). Scopindo.
Jensen, M. C., & Meckling, W. H. 1976. Theory Of The Firm : Managerial Behavior, Agency Costs And Ownership Structure. 3, 305–360.
Knowles, C., Hansen, E., & Shook, S. R. 2008. Assessing innovativeness in the North American softwood sawmilling industry using three methods. Canadian Journal of Forest Research, 38(2), 363–375. https://doi.org/10.1139/X07-140
Lee, C. C., Wang, C. W., & Ho, S. J. 2020. Financial innovation and bank growth: The role of institutional environments. North American Journal of Economics and Finance, 53, 101195. https://doi.org/10.1016/j.najef.2020.101195
Magara, C. N. 2013. Effect of internal controls on financial performance of Deposit Taking Savings and Credit Cooperative Societies in Kenya (Issue November).
Mbama, C. I., & Ezepue, P. O. 2018. Digital banking , customer experience and bank financial performance UK customers’ perceptions. https://doi.org/10.1108/IJBM-11-2016-0181
Mudrajad, K. 2013. Metode Riset untuk Bisnis dan Ekonomi (4th ed.). Erlangga.
Otoritas Jasa Keuangan. 2018. POJK Nomor 12/POJK.03/2018 Tentang Penyelenggaraan Layanan Perbankan Digital Oleh Bank Umum. Ojk RI, I, 1–55. http://www.ojk.go.id/id/kanal/iknb/regulasi/lembaga-keuangan-mikro/peraturan-ojk/Documents/SAL-POJK PERIZINAN FINAL F.pdf
Phan, D. H. B., Narayan, P. K., Rahman, R. E., & Hutabarat, A. R. 2020. Do financial technology firms influence bank performance? Pacific Basin Finance Journal, 62, 101210. https://doi.org/10.1016/j.pacfin.2019.101210
Posthuma, R. A., Campion, M. C., Masimova, M., & Campion, M. A. 2013. A High Performance Work Practices Taxonomy: Integrating the Literature and Directing Future Research. Journal of Management, 39(5), 1184–1220. https://doi.org/10.1177/0149206313478184
Salvi, A., Vitolla, F., Rubino, M., Giakoumelou, A., & Raimo, N. 2021. Online information on digitalisation processes and its impact on firm value. Journal of Business Research, 124(June 2020), 437–444. https://doi.org/10.1016/j.jbusres.2020.10.025
Sekaran, U., & Bougie, R. 2016. Research Methods For Business: A Skill Building Approach (7th ed.). Wiley.
Stoica, O. C., Mehdian, S., & argu, A. C. 2015. The Impact of Internet Banking on the Performance of Romanian Banks: DEA and PCA Approach. Procedia. Economics and Finance, 20, 610–622.
Suardana, P. A. K. P., & Kustina, K. T. 2017. Pengaruh Fee Based Income dan Transaksi E-Banking Terhadap Perubahan Laba Pada PT. Bank Pembangunan Daerah Bali. Jurnal Ilmiah Akuntansi & Bisnis Universitas Pendidikan Nasional Denpasar, 2(2), 331–343. http://journal.undiknas.ac.id/index.php/akuntansi/
Sugiyono. 2018. Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Alfabeta.
Sutarti, Syakhroza, A., Diyanty, V., & Anggoro Dewo, S. 2019. the Effects of the Adoption of E-Banking Technology Innovation on the Performance With the Internal Control Effectiveness As the Moderating Variable: an Evidence From Commercial Banks in Indonesia. Jurnal Akuntansi Dan Keuangan Indonesia, 16(1), 35–60. https://doi.org/10.21002/jaki.2019.03
Tuan, N. 2016. Studying the Impact of Internal Control on Performance and Risks of Vietnam Commercial Banks. International Research Journal of Finance and Economics, 90–102.
Wadesango, N. 2020. The impact of digital banking services on performance of commercial banks. Journal of Management Information and Decision Sciences, 23(23), 343–353.
Weston, J. F., & Copeland, T. E. 2008. Dasar-Dasar Manajemen Keuangan, Jilid II. Erlangga.
Wibisono, D. 2005. Metode Penelitian & Analisis Data. Salemba Medika.
DOI: http://dx.doi.org/10.33087/jmas.v7i2.650
Refbacks
- There are currently no refbacks.
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
J-MAS (Jurnal Manajemen dan Sains) Published by Master of Management Program, Faculty of Economics, Batanghari University |
