Pengaruh Coaching dan Mentoring terhadap Kinerja Karyawan dengan Mediasi Motivasi Kerja di Bank Negara Indonesia Cabang Muara Bungo

Usman Usman, Arna Suryani, Ali Akbar

Abstract


The objectives of this study are to characterize coaching and mentoring, work motivation, and employee performance at the Bank BNI Muara Bungo Branch. Additionally, work motivation will be used as a mediating variable to examine the effects of coaching and mentoring on employee performance. Descriptive verification research is employed in this kind of study. This study aims to investigate the impact of mentoring on work motivation, which serves as a mediating variable for employee performance at the Bank BNI Muara Bungo Branch. The PLS analysis method is applied in this study. According to the Bank BNI Muara Bungo Branch's description of coaching, mentoring, work motivation, and employee performance, coaching demonstrates the right category, mentoring demonstrates the right category, work motivation demonstrates the high category, and employee performance demonstrates the high category. Counseling has a positive and significant effect on work motivation, work motivation has a positive and significant effect on employee performance, and work motivation has a positive and significant effect on employee performance, according to the research findings. At the Bank BNI Muara Bungo Jambi Branch, mentoring significantly and favorably affects employee performance through work motivation, but coaching has no discernible impact on this.


Keywords


Coaching, Mentoring, Work Motivation, Employee Performance.

Full Text:

PDF

References


Amanillah, N. F. (2020). Pengaruh Coaching Dan Mentoring Terhadap Kinerja Karyawan Pt. Bank BNI Syariah Kc Banjarmasin. Jurnal Antasari, 1(1).

Anjaningrum, W. D., & Sapoetra, Y. A. (2018). Pengaruh Entrepreneurship, Business Coaching, Mentoring Dan Komunitas Kreatif Terhadap Kinerja Industri Kreatif. Jurnal Ilmiah Bisnis Dan Ekonomi Asia, 12(1), 83–92. https://doi.org/10.32812/jibeka.v12i1.19

Arfan, M., Gani, M. U., & Mallongi, S. (2019). Pengaruh Pelatihan Dan Motivasi Kerja Terhadap Kinerja Karyawan. Journal of Applied Managerial Accounting, 2(3), 103–109. https://doi.org/10.30871/jama.v2i1.726

Arini, K. R., Mukzam, M. D., & Ruhana, I. (2017). PENGARUH KEMAMPUAN KERJA DAN MOTIVASI KERJA TERHADAP KINERJA KARYAWAN (Studi Pada Karyawan Pt Perkebunan Nusantara X (Pabrik Gula) Djombang Baru). Jurnal Administrasi Bisnis S1 Universitas Brawijaya, 22(1).

Cassio, F. (2015). Pandji, Anoraga. Psikologi Kerja .( Jakarta : PT Rineka Cipta,1992), hlm.34 8. Psikologi Kerja, 8–72.

Darma, B., Suryani, A., & Surono, Y. (2018). Pengaruh Fasilitas Kerja Dan Kompetensi Terhadap Kepuasan Kerja Pegawai Dan Dampaknya Terhadap Kinerja Pegawai Kantor Kelurahan Sekecamatan Muara Bulian Kabupaten Batang Hari. J-MAS (Jurnal Manajemen Dan Sains), 3(2), 170. https://doi.org/10.33087/jmas.v3i2.54

Emrick, W. S. (1988). Mentoring Handbook. 85.

Ghozali, I., & Latan, H. (2015). Partial Least Squares Konsep, Teknik dan Aplikasi Menggunakan Program SmartPLS 3.0. Badan Penerbit, Universitas Diponegoro Semarang.

Hartanto, E. (2020). Kinerja Karyawan. 12–45.

Hutahaean, T., & Johannes. (2023). Analisis Coaching Dan Mentoring Terhadap Kinerja Pegawai Dengan Mediasi Motivasi Kerja. EdwardJurnal Manajemen Terapan Dan Keuangan (Mankeu, 12(02), 516–526.

Khairul, M., & Nawarcono, W. (2021). Pengaruh Coaching, Mentoring Dan Training Terhadap Motivasi Kerja (Studi Kasus Pada Yayasan Pendidikan Islam Alhamdulillah Ceria Sleman). Jurnal Ilmiah Ekonomi Dan Kewirausahaan, 37–54. http://ejournal.stienusa.ac.id/index.php/ekowir/article/view/188

Nelizulfa, Aulia, & Fauzan. (2018). Pengaruh Motivasi, Disiplin Kerja, Lingkungan Kerja dan Kompensasi Terhadap Kinerja Pegawai (Studi Kasus pada PT. Jamu Air Mancur Karanganyar). Journal Of Management, 1(1).

Nugroho, A. E., Hasanuddin, B., & Brasit, N. (2011). Pengaruh Coaching dan Mentoring Terhadap Motivasi Kerja dan Kinerja Individual. Makassar : Universitas Hasanuddin. http://pasca.unhas.ac.id/jurnal/files/1554236aaaa372f424b662cf83f097e4.pdf

Simamora, H. (2015). Manajemen Sumber Daya Manusia. STIEY.

Sitompul, & Guntur. (2021). Pengaruh Kerjasama Tim dan Mentoring Terhadap Motivasi Karyawan Frontliner Pada PT. Bank Central Asia, Tbk Kantor Cabang Utama Pekanbaru. Jurnal Bisnis Dan Manajemen, 3(2).

Sugiyono. (2016). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung : ALFABETA.

Tipung, D. D. (2018). Pengaruh Total Quality Management, Gaya Kepemimpinan, Kedisiplinan Kerja, dan Fungsi Mentoring Terhadap Kinerja Karyawan PT. Kemakmuran Berkah Timber Samarinda. Ekonomia, 7(1).




DOI: http://dx.doi.org/10.33087/jmas.v9i1.1530

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

J-MAS (Jurnal Manajemen dan Sains) Published by Master of Management Program, Faculty of Economics, Batanghari University
Adress: Fakultas Ekonomi, Jl.Slamet Ryadi, Broni-Jambi, Kec.Telanaipura, Kodepos: 36122, email: jmas.unbari@gmail.com


Creative Commons License This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.