Tinjauan Pengembangan Karir Pegawai pada Pegawai pada PT. PLN (Persero) UP3 Rivai Palembang

Abstract

This study aims to determine the implementation of employee career development at PT PLN (Persero) Unit Pelaksana Pelayanan Pelanggan (UP3) A. Rivai Palembang. Career development is an important aspect of human resource management that aims to improve employees’ competencies, skills, and professionalism in supporting organizational goals. In its implementation, PT PLN (Persero) UP3 A. Rivai Palembang carries out various career development programs, such as education and training, job rotation, employee transfers, and promotion opportunities for employees who meet the required qualifications and demonstrate good performance.The method used in this internship report is a descriptive method with a qualitative approach. Data were collected through direct observation during the internship program and documentation studies related to employee career development at PT PLN (Persero) UP3 A. Rivai Palembang. The results indicate that employee career development at PT PLN (Persero) UP3 A. Rivai Palembang has been implemented quite well through various competency improvement and human resource development programs. These programs contribute to enhancing employees’ work abilities, motivation, productivity, and the quality of customer service. However, several challenges still need attention to ensure that the career development process can be carried out more effectively and evenly for all employees.